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Chatloom

AI answers & training

A chatbot that actually knows your business

Chatloom learns from your website, documents and Q&A, then answers customers like your best team member would: accurately, in their language, and only from what you've told it.

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01

Paste your website. Check the profile. Done.

Chatloom reads your site, including modern sites built with JavaScript, and writes a profile of your business: what you offer, prices, hours, policies. It also lists what your website doesn't say, so you can fill the gaps before saving.

  • Imports up to 25, 100 or 250 pages, depending on your plan
  • You edit the profile before the chatbot uses it
  • Read your website again whenever it changes
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02

Answers you can trust

Every answer comes from your own content, with a link to the page it came from. When the answer isn't there, the chatbot says so and offers a way to reach you, instead of making something up.

  • Correct any answer in two clicks, and it's used from then on
  • Visitors can mark answers helpful or not, so you see what to fix
  • Suggested follow-up questions keep the conversation going
03

Files, Notion, Google Drive and Q&A for everything else

Upload price lists, menus, policies and manuals as PDF, Word, text, Markdown or CSV, or import them from Notion and Google Drive. Add the exact questions customers ask, with the answers you want: the most reliable way to get an answer right.

04

Choose the right AI for each chatbot

Chatloom runs on Claude, from Anthropic. Pick a faster model for simple questions or a more capable one for complex products, and give it your own instructions for tone and focus.

05

Speaks your customers' language

Visitors write in their own language and the chatbot replies in it. The chat window itself appears in 12 languages, including Arabic and Urdu laid out right to left.

Also included

  • Playground with side-by-side compare
  • Procedures for step-by-step handling
  • Web search when your content runs out
  • Help centre page with your Q&A

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Quality & control

Procedures, tests and guardrails keep answers right

Actions & automations

Buttons, forms, web search and workflows in the chat

Live chat & handoff

Bring in your team when a customer needs a person

Helpdesk & email

Tickets from chat and email, with AI drafts

Integrations

HubSpot, Sheets, Slack, bookings, API and more

Analytics & insights

See what customers ask, and fix what the bot can't answer

Your website, answering customers tonight.

Set up your chatbot in minutes. Start free, no card needed.

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