For hotels & guesthouses
Answer guests in any language, at any hour.
Guests plan trips from the other side of the world, while your reception sleeps. Chatloom answers questions about rooms, check-in, amenities, parking and the area from your website, in the guest's own language, and sends them to book direct.
Free plan · No credit card · Live on your site in minutes
Example conversation
The questions you answer every day
Chatloom learns the answers from your own website and handles them for you, so you and your team can focus on the work in front of you.
What Chatloom does for hotels & guesthouses
Every language, automatically
Guests write in their own language and Chatloom replies in it, using your English website. No translations to maintain.
Book direct
Add a 'Book now' button that opens your own booking engine, so more guests book with you instead of through a commission site.
Fewer emails to reception
Check-in times, breakfast, parking, pets, Wi-Fi and the area are answered instantly from your own pages.
Groups and events
Weddings, group stays and event enquiries are collected with dates and contact details, and sent to you by email or WhatsApp.
A person when it matters
Special requests and complaints go to your team by phone, WhatsApp, email or live chat.
Learn what guests want
Analytics shows what guests ask most and which countries they come from.
Availability and prices change daily
Chatloom answers from your website, not from your booking system. For live availability and today's rates, it sends guests to your booking engine, so they always see the real price.
Live in three steps
No developers needed.
- 1
Paste your website
Chatloom reads your pages and builds a profile of your business. Check it and add anything missing.
- 2
Add it to your site
Paste one line of code. Chatloom shows you where for WordPress, Shopify, Wix, Squarespace and Webflow.
- 3
Let it answer
Customers get answers day and night. You get leads, bookings and the questions that need you.
- Free plan to start, no credit card
- Answers in your customers' language
- Every answer shows its source
- Cancel any time, no setup fees
Questions
Can it check room availability?
Not live. Chatloom doesn't connect to booking or property management systems. It answers from your website and shows a button that opens your own booking engine for availability and rates.
Does it really reply in other languages?
Yes. Guests can write in their own language and Chatloom replies in it, using the information from your English website. The chat window itself is available in 12 languages.
How does it learn about our hotel?
Paste your website address and Chatloom reads your rooms, facilities and FAQ pages, then builds a profile you can check and edit. You can add files like a guest guide too.
Will it work with our website builder?
Yes. You paste one line of code, and Chatloom shows you where for WordPress, Wix, Squarespace, Webflow and others.
How much does it cost?
There's a free plan to start. Paid plans are $19 or $49 a month, or pay yearly and get 2 months free. No setup fees, and you can cancel any time.
Also built for: Dental clinics · Real estate · Restaurants & cafés · Salons & spas · Gyms & fitness studios · Law firms · Accountants & bookkeepers · Online stores · Home services · Travel agencies & tours
Your hotel's website, answering guests tonight.
Set up your chatbot in minutes. Start free, no card needed.