For law firms
Never miss a new client enquiry, even after the office closes.
People look for a lawyer in the evening, when something has just gone wrong. Chatloom answers general questions about your practice areas, fees and how you work from your website, collects their contact details and the type of matter, and books a consultation.
Free plan · No credit card · Live on your site in minutes
Example conversation
The questions you answer every day
Chatloom learns the answers from your own website and handles them for you, so you and your team can focus on the work in front of you.
What Chatloom does for law firms
Consultations booked around the clock
Connect Cal.com or Calendly and new clients book a consultation in the chat, instead of waiting until morning to call.
Enquiries with the basics
Collect the person's name, contact details and type of matter with a short form, and send it to the right team by email or Slack.
General questions, answered
Practice areas, fees, office hours, locations and what to bring to a first meeting come from your own website.
Clear about its limits
Tell Chatloom it never gives legal advice, and it says so politely and offers a lawyer instead, every time.
A person when it matters
Urgent matters are handed to your team on the phone, by email or in live chat, with the conversation so far.
Every language your clients speak
People can write in their own language and Chatloom replies in it, from your English website.
General information only, never legal advice
Chatloom answers from your website content and shouldn't be used to give legal advice or collect confidential case details. Add an instruction that it always refers legal questions to a lawyer, and keep the chat to general information and booking.
Live in three steps
No developers needed.
- 1
Paste your website
Chatloom reads your pages and builds a profile of your business. Check it and add anything missing.
- 2
Add it to your site
Paste one line of code. Chatloom shows you where for WordPress, Shopify, Wix, Squarespace and Webflow.
- 3
Let it answer
Customers get answers day and night. You get leads, bookings and the questions that need you.
- Free plan to start, no credit card
- Answers in your customers' language
- Every answer shows its source
- Cancel any time, no setup fees
Questions
Will the chatbot give legal advice?
It shouldn't, and you can make sure it doesn't. Tell it in its instructions to never give legal advice and to offer a consultation instead. It answers only from your own content, and says when it isn't sure.
Should clients share case details in the chat?
Keep the chat to general questions and the basics needed to book: name, contact details and the type of matter. Confidential details belong in your normal client intake once you've taken them on.
Can clients book a consultation in the chat?
Yes. Connect your Cal.com or Calendly booking page and clients pick a time in the chat. If you use another system, Chatloom shows a button that opens it.
How does it learn about our firm?
Paste your website address and Chatloom reads your practice area, fee and team pages, then builds a profile you can check and edit. You can add documents and questions and answers too.
How much does it cost?
There's a free plan to start. Paid plans are $19 or $49 a month, or pay yearly and get 2 months free. No setup fees, and you can cancel any time.
Also built for: Dental clinics · Real estate · Restaurants & cafés · Salons & spas · Gyms & fitness studios · Accountants & bookkeepers · Hotels & guesthouses · Online stores · Home services · Travel agencies & tours
Your firm's website, taking enquiries tonight.
Set up your chatbot in minutes. Start free, no card needed.